Thames & Red Aaliyah soap and box in a sunlit hammam
Here to help

Get in touch.

A question about your order, choosing a soap or a thoughtful gift? We'd love to hear from you.

Let's start
a conversation.

Send us a note using the form, or email us directly.

Email ushello@thamesandred.com

An existing order?

Have your order number handy so we can find it.

How to track an order Delivery & returns

Gifts & partnerships

For gifting, wholesale or a collaboration, tell us what you have in mind.

Send us a message

If your message is about an order.

We'll use your details to respond to your enquiry. Privacy policy.

You might find your answer here.

A few useful places to start.

Where is my order?How do I choose a soap?How should I store my soap?

A little care, in every conversation.